Airport Ramp Service
Course Outline
Airport Ramp Services are in high demand as the airline industry is projected to hire an additional 2.3 million airport workers by 2030. This increase is primarily driven by the growing strain on airport capacity and resources due to the surge in air travel. IATA-certified airport ramp services staff are sought after for their skills and knowledge in safely and efficiently handling aircraft.
At Capsule Training Institute, our IATA-certified Airport Ramp Services course delves into essential concepts of airport ground operations. It provides a valuable introduction to ramp services in aviation, covering ground handling standards and safety requirements, equipping you for safe and efficient work on the ramp. Join us to kickstart your career as an airport ramp agent and take advantage of guaranteed international internships, grooming sessions, CV preparations, mock interviews, job assistance, and more.

Recognitions
The Airport Ramp Services course at Capsule Training Institute holds accreditation from the International Air Transport Association (IATA), based in Montreal, Canada. IATA sets global standards for the aviation industry, offering international recognition for our program.
Furthermore, the Knowledge and Human Development Authority (KHDA) has endorsed our institution in recognition of our dedication to providing high-quality private education in Abu Dhabi.
Course duration
- 60 Training Hours
Key Topics
Below are some key topics covered in the Airport Ramp Services course offered by Capsule Training Institute.
- The basics of the aviation and airline industry.
- What ramp services in aviation involve.
- How airports function and what they do.
- Getting to know different types of aircraft.
- The fundamental principles of aviation security.
- Staying safe on the airport grounds.
- How to efficiently plan aircraft turnaround services.
- Loading and unloading airplanes.
- Proper aircraft handling techniques.
- Keeping the aircraft clean and welcoming for passengers.
- Handling air cargo.
- Understanding safety regulations for dangerous goods on the ramp.
Learning Outcomes
Upon completing this course at WingsWay Training Institute, students will gain expertise in the following areas:
- Understanding the ground operations working environment.
- Proficiency in standard ramp operations terminology.
- Knowledge of airport departments and how they collaborate.
- Basic safety and security practices for efficient operations.
- Mastery of procedures for key aircraft ground servicing tasks.
- Familiarity with IATA Airport Handling Manual and IATA Ground Operations Manual standards.

Learners Profile
For individuals aspiring to pursue a career as an airport ramp agent or in airport ground services, the Airport Ramp Services course is tailored to your needs. Eligible candidates include
- Aspiring airport ramp agents
- Airport ground services staff
- Ambitious airline employees
- Airport staff seeking professional growth
Entry Qualification
The Airport Operations course eligibility criteria at Capsule Training Institute include the following:
- Grade 10 / O-Level / Class 10 or equivalent
- Undergraduates
- Postgraduates
- Working Professionals
Course Content
Module 1: Roles and Responsibilities of a Station Manager
Module 2: Airline and Airport Security
Module 3: Fraud Prevention
Module 4: Airside Safety
Module 5: Quality Assurance and Station Compliance Programs
Module 6: Baggage Handling Management
Module 7: Passenger Handling Management
Module 8: Airline Catering
Module 9: Handling Agreements
Module 10: People Management
Career Opportunities
Upon completing the Airport Ramp Services course, you’ll be qualified for various airport ramp services job descriptions and roles in Airport Ground Operations worldwide. Some job roles are
listed below.
- Airport Ramp Agent
- Ground Operations Specialist
- Aircraft Servicing Technician
- Cargo Handling Coordinator
- Baggage Handler



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