Ground Operations Management Course
Course Description:
The demand for airport ground operations management staff is set to rise by 25% by 2030, as per IATA projections. This growth is driven by factors such as the growing number of air passengers, increased demand for cargo handling due to e-commerce growth, and the need for greener and more efficient ground handling operations.
This course is designed by industry experts to meet the demands of efficient airport operations. We cover everything from ground handling, safety regulations, and airline-specific requirements aligned with IATA’s Airport Handling Manual (AHM) and the IATA Ground Operations Manual (IGOM). Start your career as a ground operations manager and secure 3 guaranteed international internships, grooming sessions, CV & interview preparations, job assistance, and more exclusively offered by the Capsule Training Institute.
Recognitions
The Airport Ground Operations Management course at Capsule Training Institute holds accreditation from the International Air Transport Association (IATA), based in Montreal, Canada. IATA sets global standards for the aviation industry, offering international recognition for our program in Ground Operations Management.
Additionally, the Knowledge and Human Development Authority (KHDA), which ensures high-quality private education in Abu Dhabi, has approved our Airport Ground Operations Management course.
Course Duration
- 60 Training Hours
Learning Outcomes
Below are some key topics covered in the Ground Operations Management course at the Capsule Training Institute.
- Safety Training: Learn why safety matters in ground operations management (IATA).
- Risk Management: Understand Emergency Response Plans (ERPs) and how to manage risks effectively.
- Station Management: Discover the core duties of station management staff.
- IATA Standards: Explore operational standards outlined in the IATA Airport Handling Manual (AHM).
- Industry Trends: Stay updated on the latest trends in passenger, baggage handling, and catering services.

Learners Profile
The Airport Ground Operations Management course at the Capsule Training Institute is tailored to individuals aspiring to pursue a career in airport ground operations. Eligible candidates include
- Airlines Personnel
- Ground Handling Providers
- Ground Operations Professionals (Supervisory Level)
- Freshers aiming for a career in Airport Ground Operations Management
Career Opportunities
Upon completing the IATA-certified course, you’ll be qualified for various roles in Ground Operation Management worldwide. Some job roles are listed below.
- Ground Operations Manager
- Airport Operations Supervisor
- Ramp Services Coordinator
- Passenger Services Agent
- Airport Safety Officer
- Aircraft Dispatcher
- Airside Operations Coordinator
- Baggage Handling Supervisor
- Aviation Operations Analyst
- Anyone wishing to start a career as a ground operations manager
Entry Qualification
The Airport Operations course eligibility criteria at Capsule Training Institute include the following:
- Grade 10 / O-Level / Class 10 or equivalent
- Undergraduates
- Postgraduates
- Working Professionals
Course Content
- Introduction to Airport Ramp Services
- How an Airport Works
- Aircraft Ground Handling
- Aircraft loading and unloading
- Wide Bodied containerized aircraft and dangerous goods
- Catering
- Other ground-handling services
- Airside Safety
- Security
- Future in the industry



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